Inspiral Mediums, like any other business, rely on ticket sales to keep us afloat. Last minute cancellations can cause us genuine difficulties, so we now have a firm refund policy in line with advice laid down by the Citizens Advice Bureau
If we cancel the event, or the date is changed, and you cannot attend the new date at the time of advising you, you are entitled to a full refund.
If you can’t go to the event, or decide you no longer want to go, you don’t have the right to a refund. This is because you have no cancellation rights under law once you buy a ticket, outside of a 14 day "cooling off" period under the Consumer Protection (Distance Selling) Regulations 2000.
Cancellation can be done by email: ins[email protected] or by text to 07908 632092
We do however give you the option to resell the ticket, so you could try selling the ticket onto someone else through a private sale or on a social networking website.
Deposits for events are non-refundable unless affected by any of the above.
All events require a £20 deposit to secure a place, with full payment 2 weeks in advance.
These terms and conditions do not affect your statutory rights.
Thank you for your attention to the "legal bit".